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In Reply Dr Herstoff suggests that my recommendations demonstrate insincerity and inappropriate focus on physician needs. In my early years teaching physician-patient communication, I ignored physician time management anxiety, attending only to patient needs. I failed as an educator and raised the blood pressure of residents. When physicians are anxious about time, quality of care is likely compromised. Non-anxious physicians learn better, listen better, and provide better, more efficient care. My interruption examples do not convey tone, cadence, or body language. Each physician must choose words and a manner that feel genuinely respectful.
Original Article: Physicians Interrupting Patients—ReplyNEXT ARTICLE
Anxiety is caused by stress. It is a natural reaction, and is beneficial in helping us deal with tense situations and pressure. It is deterimental when is becomes an excessive, irrational dread of everyday situations. The most common types of anxiety di...