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Sales newbies, don't fret -- just go above and beyond

20:00 EDT 21 Aug 2017 | AAAS

(Michigan State University) Good news for novice salespeople worried about becoming successful: expressing your gratitude to customers by going above and beyond your job description may be as effective as developing long-term relationships with them, indicates a first-of-its-kind study.

Original Article: Sales newbies, don't fret -- just go above and beyond

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