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Patient Access in a ‘Fishbowl,’ Some Assume Registrar Is Doing Nothing

10:07 EST 13 Nov 2017 | AHC Media

Investigations of complaints claiming registrars are unproductive might reveal that staff were on the phone with payers, experiencing computer downtime, or conversing with patients. This article will discuss steps patient access leaders can take to prevent complaints about delays.

Original Article: Patient Access in a ‘Fishbowl,’ Some Assume Registrar Is Doing Nothing

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