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Infographic: 5 Stages of Patient Frustration & Satisfaction

09:00 EDT 2 Jun 2017 | HIT Consultants

Eliminating patient frustrations seems to be a constant battle for many hospitals and health systems. Hospitals that focus on improving patient satisfaction gain significant advantage over competitors. Centralized patient access is key for providing an ideal patient experience. Self-scheduling options keep common patient frustrations low – frustrations such as confusion, getting transferred back and forth ... Read More

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