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E-mail good for patients, not so much for docs

20:11 EDT 28 Jul 2007 | The Healthcare IT Guy

There was an interesting article in the Portland Business Journal a few weeks ago which intimated that as physicians increase their use of e-mail with patients, their incomes may decline: For physicians’ offices, e-mail between patients and providers may prove a mixed blessing. Patients who use e-mail to communicate with their medical providers are apt to visit the doctor’s office less and are also less likely to phone the doctor’s office, according to recent data from the Kaiser Permanente Center for Health Research.

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