"Hot Seat" Simulation Model for Conflict Resolution: A Pilot Study.

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Summary of ""Hot Seat" Simulation Model for Conflict Resolution: A Pilot Study."

Unresolved conflicts in health care threaten both clinician morale and quality of patient care. We piloted a training model that targeted clinicians' conflict resolution skills.


Journal Details

This article was published in the following journal.

Name: Journal for healthcare quality : official publication of the National Association for Healthcare Quality
ISSN: 1945-1474
Pages: 177-186


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