Patient satisfaction and quality of care: a prospective study at outpatient dermatology clinics.

08:00 EDT 1st July 2018 | BioPortfolio

Summary of "Patient satisfaction and quality of care: a prospective study at outpatient dermatology clinics."

Patient satisfaction often is used as a proxy for quality of care, with physicians evaluated and reimbursed based on patient satisfaction scores. As a specialty, dermatology is lagging in quality improvement studies. To fill this gap, we conducted a prospective study of targeted interventions administered at outpatient dermatology clinics to determine if they resulted in statistically significant increases in patient satisfaction measures, particularly among Spanish-speaking patients. This study, along with the existing body of research, suggests the need for continued work to maximize patient satisfaction in dermatology.


Journal Details

This article was published in the following journal.

Name: Cutis
ISSN: 2326-6929
Pages: 33-35


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Medical and Biotech [MESH] Definitions

The degree to which the individual regards the health care service or product or the manner in which it is delivered by the provider as useful, effective, or beneficial.

Activities and programs intended to assure or improve the quality of care in either a defined medical setting or a program. The concept includes the assessment or evaluation of the quality of care; identification of problems or shortcomings in the delivery of care; designing activities to overcome these deficiencies; and follow-up monitoring to ensure effectiveness of corrective steps.

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