CQI approaches for evaluating management development programs: A case study with health service managers from geographically remote settings.

08:00 EDT 2nd April 2019 | BioPortfolio

Summary of "CQI approaches for evaluating management development programs: A case study with health service managers from geographically remote settings."

Health systems are known for being complex. Yet, there is a paucity of evidence about programs that successfully develop competent frontline managers to navigate these complex systems. There is even less evidence about developing frontline managers in areas of contextual complexity such as geographically remote and isolated health services. This study used a customised management development program containing continuous quality improvement (CQI) approaches to determine whether additional levels of evaluation could provide evidence for program impact. Generalisability is limited by the small sample size; however, the findings suggest that continuous improvement approaches, such as action learning workplace-based CQI projects not only provide for real-world application of the manager's learning; they can potentially produce the type of data needed to conduct evaluations for organisational impact and cost-benefits. The case study contributes to the literature in an area where there is a scarcity of empirical research. Further, this study proposes a pragmatic method for using CQI approaches with existing management development programs to generate the type of data needed for multi-level evaluation.


Journal Details

This article was published in the following journal.

Name: Evaluation and program planning
ISSN: 1873-7870
Pages: 91-101


DeepDyve research library

PubMed Articles [42480 Associated PubMed Articles listed on BioPortfolio]

The Modern Approaches to Development of the System of Working Population Health Protection.

The article presents the results of expert appraisal of corporation approaches to protection of health of workers, role of social partnership and measures of incentives to implementation of programs o...

The effects of case management program completion on suicide risk among suicide attempters: A 5-year observational study.

A prior suicide attempt is known to be the most important risk factor for suicide. Case management programs provide psychosocial support and rehabilitation for suicide attempters. This study aimed to ...

An evolving assessment model for environmental carrying capacity: A case study of coral reef islands.

Environmental carrying capacity (ECC) provides an insight into measuring sustainability of the vulnerable coral reef islands. However, an integrated assessment of ECC on the social-ecological system o...

A novel approach for evaluating programs designed to serve military veterans: Using an adapted common components analysis.

Evaluators are challenged to keep pace with the vast array of Veteran support programs operating in the United States, resulting in a situation in which many programs lack any evidence of impact. Due ...

Appropriate scaling approach for evaluating peak VO2 development in Southern Chinese 8 to 16 years old.

To investigate scaling approaches for evaluating the development of peak VO2 and improving the identification of low cardiopulmonary fitness in Southern Chinese children and adolescents.

Clinical Trials [13328 Associated Clinical Trials listed on BioPortfolio]

A Comprehensive Disease Management Program for Medically-Complex Substance Users

Disease management (DM) programs are being increasingly utilized by health plans to coordinate care, improve quality of care, and control costs in chronically ill individuals. DM programs ...

Case Management Alternatives for African American Women at High Risk for HIV

The purpose of this study is to test two innovative case management approaches designed to increase linkages and engagement with drug abuse treatment, HIV-related care, and other health se...

Pneumonia Case Management Practices in Pakistan

Pneumonia in Pakistan continues to be the leading killer of children under five. Although various national and provincial programs have tried to tackle this but they have not been able to ...

Pain Self-management Program for Older Adults

It is well documented that severe pain is more common in older adults than it is younger persons. Of concern, older adults may not have access to traditional face-to-face self-management p...

Comparison of HIV Clinic-Based Treatment With Buprenorphine Versus Referred Care in Heroin-Dependent Participants

The purpose of this study is to compare the effectiveness of two approaches to treating HIV-infected patients who are addicted to opioid drugs (e.g., heroin) in an inner-city HIV clinic. T...

Medical and Biotech [MESH] Definitions

Management control systems for structuring health care delivery strategies around case types, as in DRGs, or specific clinical services.

A traditional term for all the activities which a physician or other health care professional normally performs to insure the coordination of the medical services required by a patient. It also, when used in connection with managed care, covers all the activities of evaluating the patient, planning treatment, referral, and follow-up so that care is continuous and comprehensive and payment for the care is obtained. (From Slee & Slee, Health Care Terms, 2nd ed)

Clinical, therapeutic and diagnostic approaches to optimal disease management based on individual variations in a patient's genetic profile.

Comparison of outcomes, results, responses, etc for different techniques, therapeutic approaches or other inputs.

Collection, analysis, and interpretation of data about the frequency, distribution, and consequences of disease or health conditions, for use in the planning, implementing, and evaluating public health programs.

Quick Search


DeepDyve research library

Searches Linking to this Article