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Patient satisfaction with a hospital-in-the-home service.

08:00 EDT 2nd April 2019 | BioPortfolio

Summary of "Patient satisfaction with a hospital-in-the-home service."

The hospital-in-the-home (HitH) model is an alternative model of healthcare that allows patients to return home and receive short-term treatment in a familiar environment. The objective of the present study was to evaluate patient satisfaction with the GSTT@home service in the London boroughs of Southwark and Lambeth. A questionnaire comprising 20 questions was developed with 5-point Likert response and free text options. A total of 1426 questionnaires were distributed, of which 206 (14%) were returned. The majority of respondents said they would recommend the @home service (n=200, 97%) and were very satisfied or satisfied with the service (n=203, 99%). Only 48 respondents provided qualitative free text comments, and overall, these were very positive and supportive of the @home service. The findings support the benefits of the @home model of care from the patients' perspective.

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Journal Details

This article was published in the following journal.

Name: British journal of community nursing
ISSN: 1462-4753
Pages: 179-185

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