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An assessment of the Dutch experience with health insurers acting as healthcare advisors.

07:00 EST 8th November 2019 | BioPortfolio

Summary of "An assessment of the Dutch experience with health insurers acting as healthcare advisors."

With managed competition, selective contracting and the appointing of preferred providers are important instruments for health insurers to improve their bargaining position in the healthcare purchasing market. Insurers can offer enrollees extra services, such as advice about their healthcare, to attract them, ensure that they remain loyal, and to channel them to preferred providers. We investigate which advice services insurers in the Dutch system of managed competition offer enrollees, how they inform them about services, and if enrollees use and appreciate them.

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This article was published in the following journal.

Name: PloS one
ISSN: 1932-6203
Pages: e0224829

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