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(University of Maryland) Say you're a hotel manager trying to decide whether to build a pool: Will the additional reservations you bring in from that amenity offset the cost of construction and maintenance? Or say you offer free bottled water to all guests. If you stopped doing so, would you save money in the long run? Researchers at the University of Maryland and Georgetown and Cornell Universities offer some answers to these questions.
Original Article: Researchers create method to evaluate profitability of service amenitiesNEXT ARTICLE