Task uncertainty and communication during nursing shift handovers.
Summary of "Task uncertainty and communication during nursing shift handovers."
mayor e., bangerter a. & aribot m. (2011)â€ƒTask uncertainty and communication during nursing shift handovers. Journal of Advanced Nursing00(0), 000-000.
Aims.â€‚ We explore variations in handover duration and communication in nursing units. We hypothesize that duration per patient is higher in units facing high task uncertainty. We expect both topics and functions of communication to vary depending on task uncertainty. Background.â€‚ Handovers are changing in modern healthcare organizations, where standardized procedures are increasingly advocated for efficiency and reliability reasons. However, redesign of handover should take environmental contingencies of different clinical unit types into account. An important contingency in institutions is task uncertainty, which may affect how communicative routines like handover are accomplished. Method.â€‚ Nurse unit managers of 80 care units in 18 hospitals were interviewed in 2008 about topics and functions of handover communication and duration in their unit. Interviews were content-analysed. Clinical units were classified into a theory-based typology (unit type) that gradually increases on task uncertainty. Quantitative analyses were performed. Findings.â€‚ Unit type affected resource allocation. Unit types facing higher uncertainty had higher handover duration per patient. As expected, unit type also affected communication content. Clinical units facing higher uncertainty discussed fewer topics, discussing treatment and care and organization of work less frequently. Finally, unit type affected functions of handover: sharing emotions was less often mentioned in unit types facing higher uncertainty. Conclusion.â€‚ Task uncertainty and its relationship with functions and topics of handover should be taken into account during the design of handover procedures.
Eric Mayor MSc PhD Post Doctoral Researcher Institut de Psychologie du Travail et des Organisations, University of NeuchÃ¢tel, Switzerland Adrian Bangerter MSc PhD Professor of Work Psychology Institut de Psychologie du Travail et des Orga
This article was published in the following journal.
Name: Journal of advanced nursing
- PubMed Source: http://www.ncbi.nlm.nih.gov/pubmed/22111784
- DOI: http://dx.doi.org/10.1111/j.1365-2648.2011.05880.x
Purpose/Objectives: To examine the theoretical congruency between uncertainty and spirituality at the end of life (EOL).Data Sources: Relevant empirical and theoretical articles using the key words sp...
Pupil dilation under constant illumination is a physiological marker where modulation is related to several cognitive functions involved in daily decision making. There is evidence for a role of pupil...
Did you know the World Health Organization classes shift work as a probable carcinogen? Night shift workers in Denmark who developed breast cancer in the absence of other risk factors put this to the...
It has previously been reported that transfers to hospital from nursing homes and discharge of patients from hospital are surrounded by communication difficulties. However, studies focusing on both ho...
This study aimed to evaluate the frequency of psychosocial aspects of basic nursing care, as e-charted by nurses, when using an interface terminology.
The purpose of the study is to determine if a more intensive application of communication intervention, i.e. 5 hours per week, will result in more frequent intentional communication acts,...
This research project will address the issue of gaps in continuity of supportive care for cancer patients during the early phases of the disease trajectory that result in unmet needs and u...
The purpose of this study is to test the effects of eszopiclone on daytime sleep and overnight wakefulness in shift workers.
The purpose of this study is to test a new educational program for families taking care of persons who have had a stroke. Caregivers are asked what they think of the TASK program and how...
The investigators hypothesize that in patients with shift work sleep disorder, armodafinil will specifically increase brain activity in the frontal cortex parallel with improvements in def...
Medical and Biotech [MESH] Definitions
The observation and analysis of movements in a task with an emphasis on the amount of time required to perform the task.
Communication between animals involving the giving off by one individual of some chemical or physical signal, that, on being received by another, influences its behavior.
A nursing specialty created to answer the need for developing a global perspective in the practice of nursing in a world of interdependent nations and people. The focus of this nursing discipline is on the integration of international and transcultural content into the training. Courses include study in the area of cultural differences, nursing in other countries, and international health issues and organizations, as an example.
Concepts, definitions, and propositions applied to the study of various phenomena which pertain to nursing and nursing research.
Individuals enrolled in a school of nursing or a formal educational program leading to a degree in nursing.